[USPS] Policy Change- Minor Impact on Label Generation

Incident Report for NewStore Inc

Monitoring

We identified a minor issue affecting shipping label generation for a small subset of orders, caused by a recent Easypost/USPS policy change requiring additional package information. You can read more about this change directly from USPS here: https://about.usps.com/postal-bulletin/2026/pb22700/html/updt_001.htm

Impact has been limited, and we are actively working with USPS and our carrier partner to resolve this.

If you have any concerns or are experiencing this issue, please reach out to your NewStore support contact.
Posted Jul 12, 2026 - 22:10 UTC
This incident affects: Business Areas (Shipping, Routing) and Third-Party Integrations (EasyPost API).
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